Official Policy
Returns & Refunds Policy
Last updated: October 2026
1. Personal Care Product Safety
Due to strict hygiene, contamination control, and skincare safety standards, opened or used personal care products cannot be returned or restocked once delivered.
2. Damaged or Defective Items
In the unlikely event that your package arrives damaged or defective in transit, please notify our customer desk on WhatsApp (+91 8929370074) within 48 hours of receipt with clear photographs of the package and shipping label. We will arrange a replacement or refund accordingly.
3. Order Cancellation
Orders may be cancelled prior to dispatch by messaging our support desk. Once dispatched into the courier network, cancellations cannot be processed.